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Seven Leadership Mistakes Casino Slot Managers Warn Against by David G. Schwartz

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Last week, I shared six leadership secrets for good management excerpted from Tales from the Slot Floor, a collection of edited interviews with casino slot managers, To recap, this book is based on a series of interviews with veteran slot management professionals. This week, I’m going to look at the other side of the occasion by sharing what those managers had to say about the mistakes they’ve seen others make once they were elevated to a leadership position.

The interviewees’ differing answers to the question “what makes bad management?” can be boiled down to seven key points. According to those interviewed, falling victim to any of these miscues is not only a morale-sinker but also a career-killer, making not only the manager but also those above and below them in the hierarchy miserable.


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